Airport Hotels with parking packages at 15 UK airports

AA Quality Ratings

At this level, staff are polite and courteous and provide informal yet competent service. The majority of rooms are en suite and there is a designated eating area with a reasonable choice of food and wines available.

Staff are smartly presented and provide competent, often informal, service. All rooms are en suite and have a TV. There is at least one restaurant or dining room with a substantial choice of food and wine available.

Staff will be skilled in responding to guests' needs, and there will be a dedicated receptionist on duty. All rooms are en suite and have remote-control TV and direct-dial telephone. There is a restaurant open to residents and their guests and a bar or lounge serving drinks.

A formal, professional service is provided and staff anticipate and respond to guests' needs. Reception is staffed 24 hours a day, with porters available on request. Bedrooms offer superior quality and comfort than at the three-star level; en suite bathrooms have high-quality toiletries. Services such as porterage, 24-hour room service, laundry and dry-cleaning will be available, and the restaurant demonstrates a serious approach to cuisine.

Flawless guest services and professional, attentive staff are a must at this level. Accommodation throughout the hotel is spacious and luxurious, with impressive interior design and immaculate furnishings. En suite rooms offer exceptional quality and provide extras such as bath sheets and robes and an evening turn-down service. The restaurant produces dishes created with a high level of technical skill, complemented by superior wines

RAC Star Ratings

Likely to be small and independently owned, with a family atmosphere. Service may be provided by the owner and family on an informal basis. Generally limited facilities and meals may be fairly simple. Lunch, for example, may not be served. Some bedrooms may not be en suite. Maintenance, cleanliness and comfort will always be acceptable.

Small to medium size hotel, with more extensive facilities that 1 Star Hotels. You can expect comfortable well-equipped overnight accommodation, usually with an en suite bath/shower room. Reception and other staff will aim for a more professional presentation that at 1 Star level, and offer a wide range of services, including food and drink.

3* Hotels are usually large enough to support higher staffing levels, and offer a significantly greater quality and range of facilities that 1 or 2 Star Hotels. Reception and other public rooms will be more spacious and the restaurant will normally also cater for non-residents. All bedrooms will have full en suite bath and shower rooms and offer a good standard of comfort and facilities, such as a hair dryer, direct dial telephone and bathroom toiletries. Some room service and be expected and some provisions for business travellers.

Expectations at this level include a degree of luxury as well as quality in furnishings, décor and equipment throughout the hotel. Bedrooms will usually offer more space that at lower star levels, with well designed, co-ordinated furnishings. En suite bathrooms will have both a bath and a fixed shower. There will be sufficient staff to provide services, laundry and dry cleaning. The restaurant will demonstrate a serious approach to cuisine.

In a 5 Star Hotel, you should find spacious and luxurious accommodation of the best international standards throughout the hotel. Interior design should impress with its quality, detailing, comfort and elegance. Furnishings should be immaculate. Services should be formal, well supervised and flawless in attention to guests’ needs without being intrusive.
The restaurant will be technically excellent, producing dishes to the highest international standards. Staff will be knowledgeable, courteous and efficient, as well as being well-versed in all aspects of customer care.